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	Customer Support EPOINT SYSTEMS PTE LTD provides remote support to all customers. We strive to provide the fastest and most effective support so that your operation can run smoothly and efficiently. NOTE: If you are having problems with uploading & download of daily sales and system files between your HQ and Outlet, please click here to download the latest FTP Utilities. To activate Remote Support, please contact our helpdesk before you activate any of the following connections. Option 1: Click on this REMOTE SUPPORT LINK Option 1 and select RUN when prompted with “Do you want to Run or Save this file?” Option 2: Click on this REMOTE SUPPORT LINK Option 2 and select RUN when prompted with “Do you want to Run or Save this file?” Technical Support Library EPOINT SYSTEMS PTE LTD has provision for their technical support team to access into a vast collection of resources that ensure your system will run on the latest copy of our software. These collection of files are only available to our support team. The following page is password access controlled. If you have the relevant ID & Password, click here to proceed.